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Add-Ons

  • What are the Add-ons available?

    Two Add-ons are available:

    The Social Media Kit and the Black & white versions.

  • What is the fee for one Add-on?

    The fee is $9,00 or 9€.

  • What is included with the Social Media Kit Add-on?

    The files included in the Social Media Kit are:

    - Etsy-cover, Etsy-profile and Etsy-shop-banner

    - Facebook-cover, Facebook profile and Favicon

    - Instagram-profile

    - Linkedin-cover and Linkedin profile

    - Pinterest-profile

    - Twitter-cover and Twitter profile

    - Youtube-cover, Youtube profile and Favicon

  • What is included with the Black & White versions Add-on?

    The Black & White version files include:

    - Black.pdf

    - Black.png

    - Black.svg

    - Black-no-outline.png

    - Black-on-white.png

    - Greyscale.pdf

    - Greyscale.png

    - Greyscale.svg

    - White.pdf

    - White.png

    - White.svg

    - White-no-outline.pdf

    - White-on-black.png

  • Can I get an Add-on for my logo after purchasing the High-resolution plan?

    If you have a FreeLogoDesign account:

    Yes. You must connect to your FreeLogoDesign account and click on your high-resolution logo to purchase an add-on. It can be done at any time.

     

    If you do not have a FreeLogoDesign account:

    Unfortunately no, adds-on must be ordered at the same time of purchasing your High-resolution plan; it can’t be done afterwards.

Download

  • How I can download my free logo?

    If you have a FreeLogoDesign account:

    You can connect to your FreeLogoDesign account to download your free logo at any time.

    You need to click your logo, and once on the editor, click on the DOWNLOAD button located top right.

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    If you do not have a FreeLogoDesign account:

    To download your free logo, click on SAVE and then fill out the form (Name and email address) at the download page.

    We will then send you your logo by email.

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  • I did not receive the logo that I have purchased

    Please check your Spam folder.

    If you have not received your files, please contact our support team with your invoice number or email address used to make the purchase at support@freelogodesign.org.

    We will send you your logo.

  • I have purchased the High-resolution plan, but I have only received the low resolution logo

    1. To correct this issue, go back to the download link that has been sent after purchase.

    2. Click on DOWNLOAD.

    3. You will get a zip file containing several formats included in the High-resolution plan.

  • My paid logo is not downloading, I get the error message: "Undefined"

    1. To correct this issue, go back to your download link. 

    2. Click on EDIT MY LOGO. 

    3. Click on SAVE and then on DOWNLOAD. 

    4. You will get a zip file containing several formats.

  • Can I edit my Free logo version after having downloaded it?

    If you have a FreeLogoDesign account:

    You can edit your free logo by connecting to your FreeLogoDesign account at any time.

    You can connect to your account here: https://www.freelogodesign.org/manager/signin 

     

    If you do not have a FreeLogoDesign account:

    Yes, you are able to make all the changes you want to your logo.

    1. To edit your logo go back to the DOWNLOAD link that was sent to you with your free logo.

    2. Click on "Edit logo".

    3. Make the changes and click on "Save" and then you will be able to "Download" the revised version.

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  • Can I edit my High-resolution version after having downloaded it?

     

    Yes, after purchase, you can still make minor changes such as moving a line, editing wording or changing font, shape, size, color, etc., at no extra cost. You have 7 days after the purchase to make changes.

    However, there are some restrictions such as adding or deleting an icon, for example.

    You will be notified when performing an action that requires a new purchase.

    To edit your logo, you can connect to your FreeLogoDesign account if you have one. If you don't, you must go through the download link that has been sent to you after purchase.

    1. Click on "Edit my logo"

    2. Make the changes and click on "Save" and then you will be able to "Download" the revised high-resolution version.

     

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General Questions

  • How to delete your FreeLogoDesign account

    To delete your FreeLogoDesign account, first, connect to your account.

    Once on it, click on Account located left.

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    At the bottom of the Account page, you will have the option to delete your account. Click it. Please

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    WARNING, this action cannot be undone. Deleting the account performs the following actions:

    • All projects, saved files, as well as purchased downloadable products will be deleted.
    • Account information (email, payment method, name and addresses) will be deleted.
  • How to find the password of my FreeLogoDesign account?

    If you do not remember what the password of your FreeLogoDesign account is, you can click on I forgot my password on the login page: https://www.freelogodesign.org/manager/signin

     

    Enter the email address associated with your account. We will send you a link to change your password by email. 

     

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  • How to Create my FreeLogoDesign Account?

    There are many advantages to create your FreeLogoDesign account.

    You can save all your logos and download them if needed.

    To create your account, sign up here:
    https://www.freelogodesign.org/manager/signup

    Then, enter your name, email address and password.

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    On your account, you can click on ACCOUNT to change your name, email address, password, language, or decide to delete your account.

     

  • What can I do with my logo?

    It depends on your needs.

    With the free version of your logo, you can very easily use it for your website, Facebook logo or an email signature.

    For a professional use such as having your logo on business cards, on your store’s window or on a vehicle, you should consider getting the high-resolution plan.

  • My free logo seems blurry

    Please note that your free logo is in a low-resolution 200 x 200 format.

    We suggest you edit your logo to increase the dimensions in order to improve the overall quality.

    Click on the link provided in the email you got with your free logo, and then click on edit.

    Make the modifications and click on ¨Save¨.

    Download back your logo. If you need files with higher resolution, we suggest you take a look at our High-resolution plan.

  • Will the water mark on my logo disappear?

    The "FREELOGODESIGN.ORG" water mark will disappear immediately after you click on "Save".

    Then you will have a preview of your logo and you will be able to "Download" it.

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